Refund Policy

BiMars Consultancy is not a part of any government authority/organization or embassy. We are a private company and we do not have the authority to grant you a visa of any kind.

We are here to only assist and advise people who want to migrate or travel to their selected country. The final decision on all visa applications rests with the relevant government authorities.

As we believe in ethical and transparent conduct of business, we intend to inform the following matters to concerned “clients” through this Refund Policy and Notice:

• • Our Refund and Cancellation practices
  • No chargeback undertaking

For purposes of this Refund Policy, the term “client” refers to anyone who has/whom we have contacted about our immigration-related services.
 

No Refund Will Be Initiated If:

1. The client should understand and accept that no refund or transfer of fees paid to BiMars will be done to a friend or a relative in the event she or he abandons his/her application or decides to opt-out due to any reason during the proceedings after he/she signs-up.

2. Refund of visa application and processing fee shall not be claimed from BiMars Consultancy since it is being paid to the processing Visa Office.

3. Taxes (if any) paid shall not be refundable.

4. In case of the visa being rejected on the following grounds, no refund will be made:

• • If the applicants fail to attend the visa interview.
  • If the applicant does not comply with the requirements of the Embassy or the Consulate.
  • Failure of the medical examination by the client or his or her family members included in the application.
  • Failure to provide a genuine Police Clearance Certificate, which is not less than 3 months old.
  • Submission of fraudulent documents.
  • A prior violation of any immigration or visa law by the client or any of his or her family members included in the application.
  • Late submission of any additional documents requested by the consulate at a later stage.
  • The client fails to get the required score in IELTS/French test to meet the eligibility criteria and as advised by the BiMars Consultancy.

The refund for any other reason may be claimed, however, subject to internal scrutiny.

5. Non-communication with your Process Consultant for a period of 3 months shall be deemed to be “early service withdrawal.” There would be no refund if the client goes for early service withdrawal, or abandons her/his case within 3 months from the date of registration.

6. BiMars Consultancy is not responsible for any delay caused by third-party services such as Courier Services etc. Also, clients cannot claim a refund of service charges.

7. Clients should understand and agree that certain results under some country-specific immigration process are subject to the decision of the concerned authorities, and BiMars has no control over the outcome of the application.

8. The submission of an application for immigration is never generic, routine, and/or time-bound. The concerned case officer may call for additional documents, as per the changing requirements of the process, and may request for further submission of such additional documents to the concerned immigration authorities. Any request for a refund on these grounds will not be entertained

9. In the event that you have signed up for BiMars services under the installment payment option or made part payment and the immigration law changes after you have signed this agreement or anytime during the processing of your application, and due to this change of law, you are now ineligible to apply for the service you have signed up for. The client, in this case, will not be entitled to a refund of any fees previously paid as the first installment or any part payment to BiMars.

10. BiMars Consultancy has not offered any sort of assurance, advice, or pledge on work or job assurance, following an approval for the permit and after landing for any given overseas country. No compensation will be claimed of any advisory/consulting/secretarial service charges offered earlier to BiMars by the client on the ground that BiMars has been unable to offer a job guarantee abroad.

11. Please note that the Service Charges by BiMars Consultancy have no reference to the market charges. Any claims after the registration, like charges being too expensive and such, would not be entertained. The client would have no right to contest the same as it was explained and expressed through all the sources of information, and the client has been informed before registering.

Chargeback: It is agreed by the client that she/he knows that BiMars Consultancy will deploy its employees and utilize other infrastructures for providing services to the client by spending considerable amounts of money.

Irrespective of the result of the application, the client hereby undertakes that she/he will not claim a refund of the fees and charges paid to BiMars Consultancy, except to the extent provided in the agreement.

The client hereby agrees and understands the deliverables of the service signed up for, and hence will not initiate a chargeback (applicable only for Card Payments).

All the refund cases would be cleared within 90days. All the refunds are to be claimed on BiMars consultation fee only.

To claim a refund, the rejection letters (including the letter after re-appeal) need to be produced. However, please note that any discount given by BiMars Consultancy on the overall payable fees to the company shall be deducted from any amount refunded to the client.

Please free to reach out to us via email at info@bimarsconsultancy.com or call us at +91-6384160606. One of our representatives will get back to you at the earliest.